FAQ

Q: How do I open the gate?

A. Type your unique code into the keypad followed by the # key.

Q: When can I access my stored items?

A: 24 hrs per day, 7 days per week, 365 days per year.

Q: How do I move out of a space/unit?

A: Submit a move-out notice online through your account or notify the manager of the move-out (minimum 30 days notice required). After the unit is cleaned by you and inspected by the manager, the move-out will be finalized.